Frequently asked questions

How nice to hear that you are interested in our products! Our representatives Bob and Eric will be happy to get in touch with you. Please fill in the contact form here so they can make an appointment with you.

Check all our general terms and conditions here.

Of course, we handle your data with extreme care. Read more about this in our privacy statement.

We do our utmost to have all our products in stock. If this is not possible, you will receive a message from us.

How nice to hear! Send an email to our representative Bob: bob@darf.nl or Eric: eric@darf.nl. He will tell you exactly what you need to comply with as a sales point.

Curious if there are any points of sale near you? Use the Postcodechecker to check where our points of sale are located. Do you want to pick up your DARF products at a DARF pick-up point? Call the DARF pick-up point to check if your favorite DARF products are in stock.

Please contact our customer service by sending an email to bestel@darf.nl, or by filling in the contact form. For a good and fast handling and registration of your complaint, we ask that you send the batch number of the product and the order number of your order. You can find the batch number on the label, here:

We are happy to help you. We want all types of dogs, cats and owners to be happy with our fresh meat.

Your invoices can be found in your account for up to 2 months. Log in here to see them. After 2 months, the invoices will no longer be visible to you, you can then email bestel@darf.nl with your order number, so that we can email the invoice to you.

You can always call or email us. Please check our contact page to see which call option or email option is best for you.